PRIVACY POLICY

Credo Consulting & Coaching (M) Sdn Bhd

Last Updated: October 2026

Credo Consulting & Coaching (M) Sdn Bhd ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

- Register for our training programs and workshops.

- Subscribe to our newsletters or mailing lists.

- Contact us via email, phone, or our website contact forms.

- Download our brochures or resources.

This information may include your name, email address, phone number, company name, job title, and billing details. For HRD Corp claimable programs, we may also collect your NRIC/Passport number to process your training grant applications.

2. How We Use Your Information

We use your personal data for the following purposes:

- To process your course registrations and manage your training.

- To submit necessary documentation to HRD Corp for grant claims.

- To respond to your inquiries and provide customer support.

- To send you updates, newsletters, and marketing communications regarding our upcoming ESG and sustainability programs (you may opt out at any time).

- To comply with legal and regulatory requirements in Malaysia.

3. Disclosure to Third Parties

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

- HRD Corp: As required for processing training grants.

- Service Providers: Trusted third-party vendors (e.g., payment processors, HRD Corp Registered Training Provider) who assist us in operating our website and conducting our business, bound by strict confidentiality agreements.

- Law Enforcement: If required by law or to protect our legal rights.

4. Data Security and Retention

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

Under the PDPA, you have the right to:

- Request access to the personal data we hold about you.

- Request corrections to any inaccurate or incomplete data.

- Withdraw your consent for us to process your data or receive marketing materials.

To exercise these rights, please contact us using the details below.

6. Contact Us

If you have any questions about this Privacy Policy, please contact:

Dr. Kuan Chi Meng

Email: cmkuan@credo.com.my

Phone: +6012-399 3588

Address: Suite 28.02, Level 28, Menara Southpoint, Mid Valley City, 59200 Kuala Lumpur.